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Food & Beverage Team Member Apprenticeship – Level 2

Course Code: ULA377T/AR1

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Course Type
Apprenticeships
Subject Area
Hospitality & Catering
Location
Cannington College
Start date
Flexible
Duration

One year.

Course Overview

This occupation is found in a large range of sectors across the hospitality industry, one of the most diverse industries globally. Employers range from small to large. Food and Beverage team members work in a range of establishments including restaurants, cafes, counter service, licensed premises, casinos, and coffee shops.

In their daily work, an employee in this occupation interacts with… a variety of people including other members of their team and managers. They collaborate closely with back of house colleagues and across the wider organisation. Their main point of contact is with external customers such as restaurant or cafe guests where they are largely responsible for the customer experience.

Topics may include:

  • Serve food and beverages
  • Deliver relevant food and beverage services
  • Use communication effectively
  • Maintain and safe and hygienic working environment
  • Comply with all relevant legislation
  • Engage with and use technology
  • Handle transactions and payments securely
  • Work as part of a team
  • Monitor and maintain stock levels
  • Issue escalation processes
  • Personal development
  • Comply with professional standards
  • Engage with sustainability practices.

Please note: Food and Beverage Team Member workshop sessions take place at Taunton College.

Assessment Methods

Assessment will take place throughout the course, including multiple choice questions, observation of practical tasks, and professional discussion of work tasks.

Progression Options

You could choose to progress to a Level 3 Hospitality Supervisor Apprenticeship, or another relevant Level 3 qualification.

Entry Requirements

You will need Grade 1-3 in GCSE English (or equivalent) and Grade 1-3 in GCSE Maths (or equivalent).

Frequently Asked Questions

You can apply directly on any of the UCS College Group websites, whether you wish to study at Bridgwater College, Cannington College, Strode College, or Taunton College. Simply use our “Find a Course” feature and follow the on-screen instructions – be sure to have your important information to hand.